References to “we,” “our,” and “us” means Malena.
References to “you” and “your” means persons or users initiating bookings or those reviewing or using the Platform in any manner.
The Platform provides a wide range of information and third party services to visitors. Like other similar technology platforms, we also collect information from our visitors, including personally identifiable information (your full name, e-mail address, phone number) and non-personally identifiable information (e.g. aggregate statistics about what parts of our Platform are most popular).
We may require you to pay with a credit card, debit card or Paypal for services on the Platform. We will collect a user’s credit card number or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the user through the authentication process. User’s credit card or debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, the Platform provides you an option not to save your payment details. You are advised, however, that internet technology is not full proof safe and you should exercise discretion on use.
If you are interested in receiving electronic updates, alerts, and other information from us regarding this Platform, you must provide us with an e-mail address. We may also ask for optional information, such as how you found us, to help us better serve you and other users in the future.
In completing your registration as a user on the Platform, we may ask for the following information:
- Email address
- Active Phone number
- Date of birth or Age
We may also provide you with the option to register with the Platform using your profile on Facebook or Google Plus or another social media platform. In you use this option, we will receive the information you have registered with that particular social media platform
We welcome your comments and feedback regarding this Platform and third party services and functionalities. This Platform provides an e-mail address firstname.lastname@example.org that permits you to send us your own e-mail address, comments, and any other information you choose to include. E-mail is not secure and we cannot provide you with any guarantees in this respect. As a result, you should carefully consider what information you wish to send to us via e-mail or through this feedback option.
We may use special technologies to passively collect information while you are visiting the Platform (that is, you do not actively provide this information). These technologies allow us to collect certain kinds of nonpersonally identifiable information, including but not limited to your Internet domain name, the type of web browser you use, the operating system you use, the date and time of your visit, the specific pages you visit, and the address of the website you visited prior to entering the Platform. We do not link this passively collected information with personally identifiable information you have actively provided elsewhere on this Platform. We reserve the right to share with third parties, including our business partners and advertisers, the anonymous aggregated information that we have passively collected via this Platform.
This Platform uses passive methods to collect and store non-personally identifiable information about you, either temporarily in connection with your Internet Protocol (IP) address (similar to a temporary or session cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (similar to a permanent or persistent cookie). This Platform may also use session cookies so that you do not have to fill in the same information from page to page within the Platform. If you elect not to receive cookies, you may be able to view some, but not all, of the content on this Platform.
We may also use geographical positioning satellite systems to identify the general country or city or area of your location in order to provide you the Services.
For clarification, the Platform does not intend to, and will not store any financial information relating to you.
To respond to your request or inquiry, we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, at our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this Platform.
Although we take reasonable steps to protect the personally identifiable information that you provide via this Platform, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather.
This Platform is not directed to, and does not seek to collect personally identifiable information from, children under the age of 18. Nevertheless, if we are informed that we have collected information from someone in this age category, we will take reasonable steps to delete that information subject to applicable law requirements.
Last Updated on April 2018
Malena App ®